{"id":7387,"date":"2026-09-27T08:44:09","date_gmt":"2026-09-27T06:44:09","guid":{"rendered":"https:\/\/www.maisondeluxeprague.com\/reklamace-a-vraceni-zbozi\/"},"modified":"2026-09-27T08:44:27","modified_gmt":"2026-09-27T06:44:27","slug":"reklamace-a-vraceni-zbozi","status":"publish","type":"page","link":"https:\/\/www.maisondeluxeprague.com\/en\/reklamace-a-vraceni-zbozi\/","title":{"rendered":"Claims and Returns"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"7387\" class=\"elementor elementor-7387\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1369960a e-flex e-con-boxed e-con e-parent\" data-id=\"1369960a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2e963b76 elementor-widget elementor-widget-text-editor\" data-id=\"2e963b76\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h1>REKLAMA\u010cN\u00cd \u0158\u00c1D<\/h1>\n\n<p>obchodn\u00ed korporace <strong>Maison de Luxe Prague s.r.o.<\/strong><\/p>\n<p>se s\u00eddlem Jind\u0159i\u0161sk\u00e1 941\/24, Nov\u00e9 m\u011bsto, Praha 110 00<\/p>\n<p>I\u010c: 21701164<\/p>\n<p>DI\u010c: CZ21701164<\/p>\n<p>zapsan\u00e9 v obchodn\u00edm rejst\u0159\u00edku veden\u00e9m M\u011bstsk\u00fdm soudem v Praze, odd\u00edl C, vlo\u017eka 414479<\/p>\n<p>(d\u00e1le jen \u201e<strong>Prod\u00e1vaj\u00edc\u00ed<\/strong>\u201c)<\/p>\n<p>pro prodej zbo\u017e\u00ed prost\u0159ednictv\u00edm internetov\u00e9ho obchodu um\u00edst\u011bn\u00e9ho na internetov\u00e9 adrese www.maisondeluxeprague.com (d\u00e1le jen \u201e<strong>E-shop<\/strong>\u201c)<\/p>\n<p>(d\u00e1le jen \u201e<strong>\u0158\u00e1d<\/strong>\u201c)<\/p>\n\n<h2>I.<br>\u00davodn\u00ed ustanoven\u00ed<\/h2>\n<p>Reklama\u010dn\u00ed \u0159\u00e1d upravuje pr\u00e1va a povinnosti kupuj\u00edc\u00edho a Prod\u00e1vaj\u00edc\u00edho v p\u0159\u00edpad\u011b reklamace zbo\u017e\u00ed zakoupen\u00e9ho v E-shopu. Z\u00e1kazn\u00edk je povinen se p\u0159ed zakoupen\u00edm zbo\u017e\u00ed sezn\u00e1mit s t\u00edmto \u0158\u00e1dem.<\/p>\n\n<h2>II.<br>Pr\u00e1va z vadn\u00e9ho pln\u011bn\u00ed<\/h2>\n<p>Pr\u00e1va kupuj\u00edc\u00edho z vadn\u00e9ho pln\u011bn\u00ed jsou pops\u00e1na v Obchodn\u00edch podm\u00ednk\u00e1ch Prod\u00e1vaj\u00edc\u00edho, kter\u00e9 jsou sou\u010d\u00e1st\u00ed ka\u017ed\u00e9 kupn\u00ed smlouvy uzav\u0159en\u00e9 mezi Prod\u00e1vaj\u00edc\u00edm a kupuj\u00edc\u00edm.<\/p>\n\n<h2>III.<br>Uplatn\u011bn\u00ed reklamace<\/h2>\n<p>Pr\u00e1va kupuj\u00edc\u00edho vypl\u00fdvaj\u00edc\u00ed ze z\u00e1ruky za jakost p\u0159i p\u0159evzet\u00ed a odpov\u011bdnosti za vady Prod\u00e1vaj\u00edc\u00edho, uplat\u0148uje kupuj\u00edc\u00ed u Prod\u00e1vaj\u00edc\u00edho:<\/p>\n<ul>\n  <li>osobn\u011b na adrese showroomu Prod\u00e1vaj\u00edc\u00edho,<\/li>\n  <li>zasl\u00e1n\u00edm zbo\u017e\u00ed na na\u0161i adresu s\u00eddla Prod\u00e1vaj\u00edc\u00edho s p\u0159ilo\u017een\u00fdm popisem vady a kopiemi doklad\u016f o koupi zbo\u017e\u00ed.<\/li>\n<\/ul>\n\n<h2>IV.<br>Odpov\u011bdnost za vady<\/h2>\n<p>Prod\u00e1vaj\u00edc\u00ed odpov\u00edd\u00e1 za vady, kter\u00e9 m\u00e1 zbo\u017e\u00ed p\u0159i p\u0159evzet\u00ed z\u00e1kazn\u00edka. Za vady, kter\u00e9 se vyskytnou po p\u0159evzet\u00ed, Prod\u00e1vaj\u00edc\u00ed odpov\u00edd\u00e1 pouze v p\u0159\u00edpad\u011b, \u017ee vznikly v pr\u016fb\u011bhu z\u00e1ru\u010dn\u00ed doby.<\/p>\n\n<h2>V.<br>Z\u00e1ru\u010dn\u00ed doba<\/h2>\n<p>Z\u00e1ru\u010dn\u00ed doba na ve\u0161ker\u00e9 zbo\u017e\u00ed zakoupen\u00e9 v E-shopu je 12 m\u011bs\u00edc\u016f. Z\u00e1ru\u010dn\u00ed doba za\u010d\u00edn\u00e1 b\u011b\u017eet dnem p\u0159evzet\u00ed zbo\u017e\u00ed z\u00e1kazn\u00edkem.<\/p>\n<p>Z Obchodn\u00edch podm\u00ednk\u00e1ch Prod\u00e1vaj\u00edc\u00edho u ji\u017e pou\u017eit\u00e9ho spot\u0159ebn\u00edho zbo\u017e\u00ed v souladu s ustanoven\u00edm \u00a7 2168 z\u00e1kona \u010d. 89\/2012 Sb., ob\u010dansk\u00e9ho z\u00e1kon\u00edku, ve zn\u011bn\u00ed pozd\u011bj\u0161\u00edch p\u0159edpis\u016f (d\u00e1le jen \u201eOb\u010dansk\u00fd z\u00e1kon\u00edk\u201c), plat\u00ed zkr\u00e1cen\u00e1 z\u00e1ru\u010dn\u00ed doba pro uplatn\u011bn\u00ed pr\u00e1v z vadn\u00e9ho pln\u011bn\u00ed na 12 m\u011bs\u00edc\u016f od p\u0159evzet\u00ed zbo\u017e\u00ed.<\/p>\n<p>Prod\u00e1vaj\u00edc\u00ed neposkytuje zvl\u00e1\u0161tn\u00ed smluvn\u00ed z\u00e1ruku za jakost dle ustanoven\u00ed \u00a7 2113 Ob\u010dansk\u00e9ho z\u00e1kon\u00edku nad r\u00e1mec z\u00e1konn\u00fdch ustanoven\u00ed.<\/p>\n\n<h2>VI.<br>Vy\u0159\u00edzen\u00ed reklamace<\/h2>\n<p>Reklamaci Prod\u00e1vaj\u00edc\u00ed vy\u0159\u00edd\u00ed bez zbyte\u010dn\u00e9ho odkladu, nejpozd\u011bji do 30 dn\u016f ode dne jej\u00edho uplatn\u011bn\u00ed. O v\u00fdsledku reklamace bude z\u00e1kazn\u00edk Prod\u00e1vaj\u00edc\u00edm informov\u00e1n na e-mailovou adresu, kterou uvedl p\u0159i n\u00e1kupu.<\/p>\n\n<h2>VII.<br>Z\u00e1v\u011bre\u010dn\u00e1 ustanoven\u00ed<\/h2>\n<p>Teno \u0158\u00e1d byl vypracov\u00e1n ve smyslu \u00a7 2161 a n\u00e1sl. Ob\u010dansk\u00e9ho z\u00e1kon\u00edku a z\u00e1kona \u010d. 634\/1992 Sb., o ochran\u011b spot\u0159ebitele, ve zn\u011bn\u00ed pozd\u011bj\u0161\u00edch p\u0159edpis\u016f (d\u00e1le jen \u201eZ\u00e1kon o ochran\u011b spot\u0159ebitele\u201c).<\/p>\n<p>Reklamace se vy\u0159izuj\u00ed v souladu s t\u00edmto \u0158\u00e1dem, Ob\u010dansk\u00fdm z\u00e1kon\u00edkem, Z\u00e1konem o ochran\u011b spot\u0159ebitele a dal\u0161\u00edmi p\u0159\u00edslu\u0161n\u00fdmi pr\u00e1vn\u00edmi p\u0159edpisy.<\/p>\n<p>Tento \u0158\u00e1d je platn\u00fd a \u00fa\u010dinn\u00fd od 01.03.2025. Prod\u00e1vaj\u00edc\u00ed si vyhrazuje pr\u00e1vo na zm\u011bnu tohoto \u0158\u00e1du bez p\u0159edchoz\u00edho upozorn\u011bn\u00ed. V p\u0159\u00edpad\u011b zm\u011bny budete o v\u0161ech zm\u011bn\u00e1ch informov\u00e1ni prost\u0159ednictv\u00edm webov\u00fdch str\u00e1nek Prod\u00e1vaj\u00edc\u00edho.<\/p>\n<p>V p\u0159\u00edpad\u011b jak\u00fdchkoli Va\u0161ich dotaz\u016f Prod\u00e1vaj\u00edc\u00edho nev\u00e1hejte kontaktovat na e-mailov\u00e9 adrese: <a href=\"mailto:info@maisondeluxeprague.com\">info@masiondeluxeprague.com<\/a>.<\/p>\n<p>Prod\u00e1vaj\u00edc\u00ed d\u011bkuje za V\u00e1\u0161 n\u00e1kup a d\u016fv\u011bru!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>REKLAMA\u010cN\u00cd \u0158\u00c1D obchodn\u00ed korporace Maison de Luxe Prague s.r.o. se s\u00eddlem Jind\u0159i\u0161sk\u00e1 941\/24, Nov\u00e9 m\u011bsto, Praha 110 00 I\u010c: 21701164 DI\u010c: CZ21701164 zapsan\u00e9 v obchodn\u00edm rejst\u0159\u00edku veden\u00e9m M\u011bstsk\u00fdm soudem v Praze, odd\u00edl C, vlo\u017eka 414479 (d\u00e1le jen \u201eProd\u00e1vaj\u00edc\u00ed\u201c) pro prodej zbo\u017e\u00ed prost\u0159ednictv\u00edm internetov\u00e9ho obchodu um\u00edst\u011bn\u00e9ho na internetov\u00e9 adrese www.maisondeluxeprague.com (d\u00e1le jen \u201eE-shop\u201c) (d\u00e1le jen \u201e\u0158\u00e1d\u201c) [&hellip;]<\/p>\n","protected":false},"author":70,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-7387","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.maisondeluxeprague.com\/en\/wp-json\/wp\/v2\/pages\/7387","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.maisondeluxeprague.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.maisondeluxeprague.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.maisondeluxeprague.com\/en\/wp-json\/wp\/v2\/users\/70"}],"replies":[{"embeddable":true,"href":"https:\/\/www.maisondeluxeprague.com\/en\/wp-json\/wp\/v2\/comments?post=7387"}],"version-history":[{"count":4,"href":"https:\/\/www.maisondeluxeprague.com\/en\/wp-json\/wp\/v2\/pages\/7387\/revisions"}],"predecessor-version":[{"id":7461,"href":"https:\/\/www.maisondeluxeprague.com\/en\/wp-json\/wp\/v2\/pages\/7387\/revisions\/7461"}],"wp:attachment":[{"href":"https:\/\/www.maisondeluxeprague.com\/en\/wp-json\/wp\/v2\/media?parent=7387"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}